Terms of Service

Last updated: 12 October 2026

1. Identity of the service provider

usagcd.com and my.usagcd.com are operated, and the services are provided and payments collected, by NML Corp Ltd, registered in England and Wales under number 13134789. Registered office: 91 Waterloo Road, Office No. 9.17 11c, London, SE1 8RT, United Kingdom. Email: [email protected]. Phone: +1 217 475 1456.

2. Scope of services

We provide the general information, administrative support, document review and organisation, technical assistance, and planning and coordination described in each package. Depending on the package chosen, this includes work related to visa, relocation and settlement applications, or coordinating the setup of a business. No package includes work or beneficiaries not expressly stated in its description and the order confirmation.

Before payment we specify the number of people covered, the relevant procedure, the deliverables, the number and length of sessions, the follow-up period and the service start date. Multi-stage packages come with a written scope of work setting out the stages and their related prices. A customer's request is not an agreed change until both parties agree in writing on the scope and the price.

3. Limits of our activity and the competent authorities

USAGCD is a private company, not a government agency, and is not affiliated with the U.S. government. It is not a law firm or a licensed immigration adviser, and it does not provide legal or tax advice, investment recommendations or real-estate brokerage services. When work requires a licensed professional, that professional provides it under their own terms and agreement, and our service is limited to the coordination specified in the package.

Prices do not include these professionals' fees, government fees or third-party costs, unless expressly included before payment. We do not enter into third-party obligations on your behalf without appropriate authorisation from you.

4. No guarantee of results outside our control

We do not guarantee the issuance of a visa or residence, selection in any programme, the availability of an interview appointment, the opening of a bank account, obtaining housing or study admission, or the success of a business. These decisions are made by the competent authorities. This does not exempt us from providing our work as described and with the care and skill required by law.

5. Prices and payment

Prices are shown in U.S. dollars (USD), with applicable taxes and the final total shown before payment. Payment is one-time, and there is no subscription or automatic renewal unless the customer chooses a separate contract that expressly provides for it. We do not charge additional fees without a separate request and approval.

We send an order confirmation by email including the service description, price, currency, deliverables, duration, the applicable terms and any request for an early start. We do not present ourselves as lending to the customer or providing them with financing.

6. Start of work and duration

The performance period specified in the package begins on receipt of the required information and documents in full, and after performance may begin under the Refund Policy and your early-start request where applicable. We confirm the start date in writing. Our service period is separate from the processing times of embassies, authorities and external parties.

If documents are missing, we clarify them and inform you of their effect on the schedule. A delay does not automatically lead to an extension or to additional fees that have not been agreed. We inform you of any delay on our part and of the available solutions; and these terms do not limit your rights in the event of non-performance.

7. Information and documents

You provide us with accurate and complete data, and documents relating to the people covered, together with the authority to submit their data. A child's data is provided by their father, mother or the legal guardian authorised to do so. Where the service includes submitting a form, we present it to you for review and approval before submission. We do not request or prepare inaccurate data or documents.

8. Privacy

The Privacy Policy explains how data is handled. Accepting the terms of service is not automatic consent to marketing or to non-essential cookies; these choices are managed separately in accordance with the law.

9. Cancellation, refunds and complaints

The Cancellation and Refund Policy applies. For complaints, email [email protected] with a description of the issue and the order number if available. We respond within 5 business days and explain the proposed steps to resolve it.

10. Amendments and law

The prices and terms agreed at the time the contract was concluded apply. Website updates do not affect an existing contract without a valid agreement with you. These terms are governed by the laws of England and Wales, with mandatory consumer rights and the applicable rules of jurisdiction remaining in force, including those that allow a consumer to bring proceedings in the courts of their country of residence.